Code of Conduct

To support you, most York licensees welcome smaller groups - especially those booking in advance and eating. The licensees have developed a code of conduct which customers are expected to follow.

York is one of the safest cities in the country.

We want everyone to enjoy themselves while also respecting the city, each other and our residents.

To support this, we’ve developed this code of conduct together with the police, council, train station, bus and rail operators, and all licensees.

We expect it to be followed by everyone on these premises: staff and customers alike.

We operate zero tolerance to the following offences in our premises. Anyone we believe to be involved in them will be reported the police and asked to leave:

• Drugs (dealing or using)

• Spiking (including spiking drinks)

• Weapons

• Violence (including threatening or abusive conduct)

• Hate crime towards staff or customers

• Sexual harassment or any behaviour that causes alarm or distress (including inappropriate language or touching)

We will not allow the following in our licensed premises:

• Offensive inflatables

• Offensive language

• Offensive fancy dress

• People we believe to be drunk

• Alcohol that has not been bought in our licensed premises

• Anti-social behaviour

• Large groups (at the licence holder’s discretion).

These and all premises in the city centre are in radio contact with each other and with the police and the city’s CCTV control room.

If anyone is refused entry or asked to leave, their details will be shared with other licensed premises and the police.